bet77x Privacy Policy

1 Introduction

bet77x is a trusted online casino and betting platform in Bangladesh. We place the highest importance on our users' privacy. This privacy policy ("Policy") applies to the bet77x website and all related services.

This policy explains how we collect your personal information, the purposes for which we use it, who we share it with, and how we keep it secure. By using our platform, you agree to the terms of this privacy policy.

2 Information We Collect

We may collect various types of information when you register on the bet77x platform and use our services. This information falls into two main categories:

2.1 Information You Provide Directly

When you create an account on our platform or contact us, we collect the following information:

• Full name and date of birth (for age verification — only for users aged 21 and above)
• Email address and mobile number
• Residential address
• Payment information (bKash, Nagad, Rocket, Upay or bank account number)
• Identity verification documents (national ID card or passport)
• Content of conversations with our support team

2.2 Automatically Collected Information

When you use our platform, we automatically collect the following information:

• IP address and device information
• Browser type and operating system
• Platform activity logs (login times, gaming history, transaction details)
• User behaviour data collected through cookies and similar tracking technologies
• Referral source and pages visited

3 How We Use Your Information

bet77x uses your information only for legitimate and necessary purposes. We use your information for the following reasons:

• Account management: To create, manage, and secure your account.
• Age and identity verification: To confirm that the user is aged 21 or above.
• Financial transaction processing: To carry out deposit and withdrawal requests.
• Service improvement: To improve our gaming experience and platform performance.
• Customer support: To resolve your questions and issues.
• Fraud prevention: To prevent illegal activity, money laundering, and fraud.
• Communication: To send important notifications, promotional information (subject to your consent), and account updates.
• Responsible gaming: To identify users at risk of gaming addiction and provide assistance.

4 Information Sharing and Disclosure

bet77x never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who perform specific functions on our behalf — such as payment processing, identity verification, and data analysis. All such providers are required to comply with our privacy policy.

4.2 Legal Obligations

We may disclose information in response to a court order, legal process, or a lawful request from a government authority. This will only be done when legally required.

4.3 Fraud Prevention

To prevent fraudulent activity or money laundering, we may exchange relevant information with the appropriate regulatory bodies.

5 Data Security Measures

To ensure the security of your information, bet77x uses industry-leading security technology. Our security measures are as follows:

• SSL encryption: All data transmitted on our platform is protected by 256-bit SSL/TLS encryption.
• Data encryption: Sensitive data that is stored is encrypted using industry-standard encryption algorithms.
• Access control: Only authorised personnel can access your information, and only on a need-to-know basis.
• Regular security audits: Regular third-party audits are conducted to ensure the security of our systems.
• Firewall and intrusion detection systems: Advanced security infrastructure to protect against unauthorised access and cyber attacks.
• Two-factor authentication: Two-factor authentication is available for additional account security.

While we ensure the highest level of security, it is not possible to guarantee that data transmission over the internet is completely secure. However, we are always committed to protecting your information.

6 Cookie Policy

The bet77x website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of our platform.

6.1 Types of Cookies

• Essential cookies: Required for the basic operation of the platform, such as maintaining login sessions.
• Functional cookies: To remember your preferences and settings.
• Analytical cookies: To analyse platform usage statistics and improve the quality of our services.

6.2 Managing Cookies

You can control or disable cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

7 Data Retention Period

bet77x retains your personal information only for as long as necessary. We generally follow the policies below:

• Active account data: For the full duration the account remains active.
• After account closure: For a defined period to meet legal and regulatory requirements.
• Financial transaction records: For the period specified under applicable law.
• Fraud prevention data: Until the threat has been eliminated.

Once the retention period has ended, your information is securely deleted or fully anonymised.

8 Your Rights

As a user of the bet77x platform, you have the following rights regarding your personal information:

• Right to access: The right to know what information we have collected about you.
• Right to rectification: The right to correct inaccurate or incomplete information in your account.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to object: The right to object to the use of your information for specific purposes.
• Right to data portability: The right to receive your information in a structured, machine-readable format.
• Right to withdraw consent: The right to withdraw your consent at any time.

9 Children's Privacy

The bet77x platform is intended only for individuals aged 21 and above. We do not knowingly collect any personal information from persons under the age of 21.

If we become aware that a minor has registered on our platform, we will immediately close their account and delete all their information. If a parent or guardian becomes aware of a minor's account, please contact us.

10 International Data Transfers

As bet77x is an international platform, your information may be stored or processed on servers located in various countries. In such cases, we ensure that:

• Data transfers are conducted in accordance with international data protection standards.
• Appropriate safeguards are in place for transfers of data to third countries.
• All service providers are contractually bound to comply with our privacy standards.

11 Policy Changes

bet77x reserves the right to change or update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A pop-up notice will be displayed when you log in to the platform.
• The "Last updated" date at the top of the page will be changed.

Continued use of the platform after the updated policy is published will be considered acceptance of the new policy. We recommend reviewing this page regularly.

12 Third-Party Links

Our platform may contain links to third-party services. These links have their own privacy policies, and bet77x is not responsible for the data processing practices of those services. We encourage you to read the privacy policy of any third-party service before using it.

Our gaming software providers — such as Pragmatic Play, JILI, PG Soft, and Spribe — follow their own data processing policies.